Managed IT support
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Managed IT Support
We provide fully managed IT support for businesses who want peace of mind, fast issue resolution, and proactive maintenance without the cost of a full-time internal IT team. Our managed services are tailored to each client and include regular monitoring, health checks, security patching, and unlimited remote support. We act as your dedicated IT department, handling everything from daily tech issues to strategic upgrades.
- Smart Support
Your Trusted IT Partner
Let ITGrip become your trusted IT team. From cloud backups and email migrations to 24/7 monitoring and everyday tech support, we handle the technical side so you can focus on running your business. Our services scale with you, ensuring you’re always secure, connected, and supported.
- AN INTRODUCTION
Reliable support that keeps your business running smoothly — without the need for an in-house IT team.
Most importantly, we’re available out of hours evenings, weekends, and bank holidays because we know IT problems don’t only happen during office hours. Whether your staff need urgent help resetting a password, recovering a crashed machine, or diagnosing a network outage, we’ll be there.
With our service, you get:
Unlimited remote support
Get fast, professional helpdesk support when you need it — via phone, email, or remote session. We resolve software issues, fix email problems, assist with slow PCs, printer issues, and much more, often within minutes.
Proactive Monitoring & Maintenance
We don’t just wait for things to break. Our remote monitoring tools keep an eye on your systems 24/7 — checking for signs of hardware failure, low disk space, security alerts, or update issues before they become real problems.
Microsoft 365 Support & Management
As part of your managed package, we provide full support for Microsoft 365, including Outlook issues, Teams setup, OneDrive sync, and license assignments. Need help setting up shared mailboxes or migrating emails? We’ve got it covered
Technical Consultancy
Need guidance on improving your network, migrating to the cloud, or planning a new office setup? Our expert consultancy is part of the package. We’ll recommend and implement the best solutions — tailored to your needs.
Backup Monitoring & Data Protection
We keep a close eye on your backups — whether they’re handled through Veeam, cloud storage, or physical drives. You’ll be notified of any failures or concerns before they lead to data loss
Cybersecurity & Threat Protection
We implement endpoint protection, antivirus, and firewalls as part of our service. Our managed support also includes software patching, vulnerability scanning, and security policy enforcement to keep your devices and data safe.
Optional Add-Ons You Can Offer:
- On-site support visits (for critical issues or installations)
- Mobile Device Management (Intune)
- Patch management for third-party apps (e.g., Adobe, Zoom)
- Email filtering & spam protection
- Monthly IT reports and executive summaries
- Hardware procurement (PCs, servers, firewalls)
IT Asset Management
We track and manage all your IT assets—computers, servers, software, and licenses—so you always know what you have, where it is, and when it needs attention. Our system keeps records up to date, monitors warranties, and alerts you to renewals or aging hardware.
Transparent monthly pricing with no hidden costs
Out-of-hours emergency support
Regular maintenance and patching
Comprehensive Managed IT Support for Your Business
In today’s fast-paced digital world, your business needs reliable IT systems that just work — so you can focus on what really matters. Our managed IT support services provide proactive monitoring, maintenance, and expert troubleshooting to keep your technology running smoothly and securely.
What We Deliver:
Mobile Device Management
Remotely lock, wipe, and manage company devices with full inventory tracking, security policy enforcement, and real-time monitoring.
IT Strategy & Consulting
We act as your virtual CIO—advising you on how to align technology with your business goals, plan for growth, and budget effectively for IT needs.
Remote Helpdesk Support
Fast, on-demand IT support for your team via phone, chat, or email—resolving day-to-day technical issues quickly to reduce downtime and keep staff productive
IT Asset & Inventory Tracking
Keep track of all your hardware and software with real-time inventory management—knowing what you own and where it’s being used helps plan smarter upgrades.
Secure Data Migration
We transfer files, applications, and system settings between machines while maintaining data integrity and confidentiality.
Comprehensive Managed IT Support for Your Business
In today’s fast-paced digital world, your business needs reliable IT systems that just work — so you can focus on what really matters. Our managed IT support services provide proactive monitoring, maintenance, and expert troubleshooting to keep your technology running smoothly and securely.
What We Deliver:
Mobile Device Management
Remotely lock, wipe, and manage company devices with full inventory tracking, security policy enforcement, and real-time monitoring.
IT Strategy & Consulting
We act as your virtual CIO—advising you on how to align technology with your business goals, plan for growth, and budget effectively for IT needs.
Remote Helpdesk Support
Fast, on-demand IT support for your team via phone, chat, or email—resolving day-to-day technical issues quickly to reduce downtime and keep staff productive
IT Asset & Inventory Tracking
Keep track of all your hardware and software with real-time inventory management—knowing what you own and where it’s being used helps plan smarter upgrades.
Secure Data Migration
We transfer files, applications, and system settings between machines while maintaining data integrity and confidentiality.
Technology Path
Experienced
Convenience
Professional
We provide fully managed IT support for businesses who want peace of mind, fast issue resolution, and proactive maintenance without the cost of a full-time internal IT team. Our managed services are tailored to each client and include regular monitoring, health checks, security patching, and unlimited remote support. We act as your dedicated IT department, handling everything from daily tech issues to strategic upgrades.
IT Solutions
Smart. Scalable. Secure.
Tech Management
Efficient. Reliable. Proactive.
Trusted Support
Fast. Friendly. Dependable.